How does the Sync & Backup feature work?
Our Sync & Backup feature helps keep your authentication codes safe, even if you lose your phone or get a new one.
When this feature is turned on, your 2FA data is securely encrypted and stored in your iCloud account, not on our servers. This means only you can access your data, and your privacy is fully protected.
Here’s what you can expect:
🔁 Sync across devices: Access your 2FA codes from multiple Apple devices (like your iPhone, iPad, Mac, and Apple Watch) with automatic sync via iCloud.
🛡️ End-to-end encrypted: Your data is encrypted before it ever leaves your device, so not even Apple or our team can see it.
☁️ Backup and restore: If you switch devices or reinstall the app, you can restore your 2FA codes by logging into iCloud and unlocking the Authenticator App with your password.
🔐 Note: For your security, the app always asks for your password first, even if you usually use Face or Touch ID. This helps confirm you’re the rightful owner before syncing or restoring data.
This way, your 2FA authentication codes are always backed up and always in your control.
Related Articles
→ How do I restore or sync my accounts on a new device?
→ Fixing the “Not Authenticated” error in the Authenticator App
→ How do I move my codes and accounts into one primary vault?