Forgot your password?
If you’ve forgotten your vault password in the Passkeys App, don’t worry, we’re here to help. Here’s what you can try:
Double-check your password:
You have unlimited attempts to enter your password. Make sure there are no typos, passwords are case-sensitive.Remember the password setup:
When creating your vault password, there are no strict requirements, so you can use any combination of characters, including no special characters or a specific length.Still have access on another device?
If you’ve enabled Face or Touch ID on a second device, you should be able to reset your vault password from Settings > Security.
ℹ️ Due to our strong end-to-end encryption, we can’t recover or reset passwords for you; your data stays private, even from us.
Related Articles
→ How do I restore or sync my passkeys on a new device?
→ How does the Sync & Backup feature work in the Passkeys App?
→ Why aren’t my passkeys synchronized across devices?