How do I check if I’m using different vaults on each device?

How do I check if I’m using different vaults on each device?

If your passkeys aren’t syncing properly across devices, it could be because each device is using a different vault. Here’s how to check.

Steps:

  1. Open the Passkeys App on each device.

  2. Go to Settings > Sync & Backup.

  3. Look at the vault name shown on each device.

If the names are different, that means each device is using a separate vault, which can cause sync issues. To fix this, unify your accounts into one vault.

→ Next: How do I move my saved passkeys into one primary vault?

Related Articles
How do I restore or sync my passkeys on a new device?
How do I switch between vaults in the Passkeys App?
How does the Sync & Backup feature work in the Passkeys App?

Need more help?

If you’re not sure what to try next or have any questions, feel free to reach out to us, we’ll be happy to assist you with the next steps!