Forgot your password?
If you’ve forgotten your password for your Password Manager vault, don’t worry, we’re here to help. Here’s what you can try:
Double-check your password:
You have unlimited attempts to enter your password. Make sure there are no typos, passwords are case-sensitive.Remember the password setup:
When creating your vault password, there were no strict requirements, so you could have used any combination of characters, including no special characters or a specific length.Still have access on another device?
If you’ve enabled Face or Touch ID on a second device, you should be able to reset your vault password from Settings > Security.
ℹ️ Due to our strong end-to-end encryption, we can’t recover or reset passwords for you; your data stays private, even from us.
Related Articles
→ How do I update my Password Manager password?
→ How do I check if I’m using different vaults on each device?
→ How do I restore or sync my vault on a new device?