How do I check if I’m using the same vault on each device?

How do I check if I’m using the same vault on each device?

If your 2FA accounts aren’t syncing properly across devices, it could be because each device is using a different vault. Here’s how to check:

  1. Open the Authenticator App on each device.

  2. Go to Settings > Sync & Backup.

  3. Look at the vault name shown on each device.

If the names are different, that means each device is using a separate vault, which can cause sync issues. To fix this, unify your accounts into one vault.

→ Next Step: How do I move my codes and accounts into one primary vault?

Related Articles
How does the Sync & Backup feature work?
How do I switch between vaults in the Authenticator App?
Why aren’t my accounts and codes synchronized across devices?

Need more help?

If you’re not sure what to try next or have any questions, feel free to reach out to us, we’ll be happy to assist you with the next steps!